Avianca Airlines Baggage Policy and Fees Details

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Avianca Baggage Policy 2025: Everything You Must Know

Are you planning to fly with Avianca Airlines soon? Wondering — “How much baggage can I take?” “What is the Avianca Airlines Baggage Policy?” “Will they charge me for an extra bag?” “Can I carry my laptop and a backpack too?” Relax, you’re in the right place!

Today, you’ll get to know everything you need to be aware of about the Avianca baggage policy in simple, friendly language. And hey, if you ever get stuck or need personalised assistance regarding baggage help, feel free to call Avianca Customer Service at +1-866- AVIANCA 919-0081 or +1-855-590-7047, they’re available 24/7.
Let’s explore further!

What is Avianca’s Carry-On Baggage Policy?

When flying with Avianca Airlines, you’re allowed to bring a carry-on bag plus a personal item onboard for free, excluding the Basic fare.
Thinking— “How big can my carry-on bag be on Avianca?” Here’s what Avianca Carry On Baggage Allowance entails.

When it comes to Avianca carry-on size and weight, here’s what you need to be aware of:

Maximum dimensions: 22 x 14 x 10 inches (55 x 35 x 25 cm), including wheels and handles.
Maximum weight depends on your class:
- 10 kg (22 lbs) for Economy Class
- 14 kg (31 lbs) for Business Class

Tip: Pack essentials like laptops, medicines, and valuables inside your carry-on, but avoid stuffing it; they check the size and weight!

What About the Personal Item? What is the Allowed Size?

Upon having a read through the information mentioned above, if you are thinking of “What is the Avianca personal item size limit?” Consider the information below—
Your personal item can be something like:

A small backpack
Laptop bag
Handbag or purse
Briefcase
Baby diaper bag

Remember, the Avianca personal item size must fit under the seat in front of you easily. Moreover, if your item looks like an extra carry-on bag, you must have to check it in and pay an additional fee.

What is Avianca’s Checked Baggage Policy?

Let’s talk about the bags that go into the plane’s hold!
Avianca’s checked baggage policy ensures flexibility and convenience for travelers, but it also covers the importance of understanding the specific rules before you pack. While every traveler is required to check in their bags, the allowance for the luggage depends on several factors, including the route you’re flying, your fare class, and the specific fare you have purchased.

Here are some common aspects of Avianca’s Checked Baggage Policy—

You can bring one checked bag in Economy Class and two in Business Class.
The Checked baggage allowances usually depend on the fare type, fare class. Higher fares may include more baggage.
The maximum weight limit for Economy Class is 23kg (50 lbs), and if you have purchased a Business Class fare, the maximum permissible weight is 32 kg (70 lbs).
Your check-in baggage must not exceed 158 cm (62 inches) in overall dimensions.
Bags that fail to meet the size or weight limits incur additional charges.
Bags over 230 cm (90 inches) must be shipped as cargo.
Extra bags can be purchased online at a discounted rate compared to airport prices.

For detailed information and to calculate baggage fees for your specific flight, visit Avianca’s official baggage policy page or simply place a phone call to the Avianca Airlines customer service phone number at +1-866- AVIANCA 919-0081 or +1-855-590-7047.

Does Avianca Offer Free Checked Baggage?

It depends on the ticket type!

Avianca Economy Saver Fare: No free checked bag; you have to pay.
Economy Flex Fare: 1 free checked bag included.
Business Class: 2 free checked bags included, each up to 32 kg (70 lbs).

What Are the Extra Charges for Baggage on Avianca?

Already stuffed your baggage? If so, there’s something that you must be aware of to avoid extra charges. It’s essential to understand the fees and additional charges, especially when it comes to oversized or overweight luggage. These extra charges can directly impact your travel budget if you’re not prepared.

No matter you have an international flight or a domestic one, if you know and are well prepared about the fees associated with exceeding baggage limits, you can avoid unexpected costs.

Region	Oversized Baggage Fee (USD)	Overweight Baggage Fee (USD)
Colombia	From $23	From $23
Ecuador	From $30	From $30
United States	From $150	From $150
Canada	From $150	From $150
Mexico	From $100	From $100
Central America	From $100	From $100
Caribbean	From $100	From $100
South America	From $110	From $110
Spain	From $130	From $130
France	From $130	From $130
United Kingdom	From $100	From $100

Note: The rates provided are approximate, may change at any time, and vary based on the specific route and fare class. Therefore, it’s advisable to check Avianca’s official website or contact their customer service at +1-866-AVIANCA 919-0081 or +1-855-590-7047 for the most accurate and up-to-date information.

Does Avianca charge different baggage fees for international flights?

If you are wondering about “Avianca baggage fees international,” consider the information below—

Indeed! Avianca Airlines charges extra baggage fees for international flights. The fees vary depending on several factors, such as departure country, baggage size and weight, and your fare type. Additionally, Avianca’s Airlines baggage policy also states that overweight or oversized baggage will incur additional fees based on the route.

Usually, you might be charged—

First checked bag internationally: $$40 to $150.
A second checked bag cost could be: $85 (Before 48 hours) and up to $200 (Within 48 hours of flight)

Can I carry sports equipment or musical instruments on Avianca?

Absolutely! Avianca Airlines allows travelers to bring special items or musical instruments on a flight under certain conditions. If you are wondering what items you can bring on board, look at the points below—

Surfboards (Up to three surfboards in a bag not exceeding 3.7 meters)
Golf sets
Bowling Equipment
Tennis
Musical instruments (guitar, violin, etc.)
Bow and arrows in suitable packaging.
Fishing Equipment
Ski Equipment
Golf/Polo Equipment
Bicycle (Non-motorized)

Rules for Special Items and Musical Instruments:

Carry-on: Instruments or any other special item with dimensions up to 120 cm (height) x 30 cm (width) x 20 cm (length) and weighing no more than 10 kg are allowed.
Checked Baggage: Instruments in rigid cases with dimensions not exceeding 158 cm linear and weighing up to 23 kg.
Additional Seat: You may be required to purchase an extra seat for instruments or special items exceeding the restricted limits.

Note: It’s best to inform Avianca ahead of time if you’re carrying sports or musical equipment. You can call and speak to the airline’s staff at Avianca customer service number +1-866-AVIANCA 919-0081 or +1-855-590-7047 to get the proper information and allowance limit for your special items.

How Can I Avoid Paying Extra for Baggage?

Here are some quick tips you can consider to avoid paying extra for baggage.

Weigh your bag at home before reaching the airport.
Buy additional baggage online (it’s cheaper!).
Use compact, lightweight bags that don’t exceed the avianca carry-on size.
Wear heavier clothing layers instead of packing them.

How to Contact Avianca for Baggage Support?

If you face any baggage-related issues, you can:

Visit the Avianca website’s baggage claim section.
Call Avianca Customer Support at 1-800-284-2622.
Use Avianca’s mobile app to raise a complaint.

Well, no one wants to deal with lost, damaged, or delayed baggage. But unfortunately, if you find yourself in such a situation, fret not — you’re not alone, and Avianca does have a process to help. Just have a read through the points below to understand what you should do in such circumstances.

If Baggage Is Delayed:

Head straight to the Avianca Baggage Service Office at the airport and file a report before you leave the baggage area.
Make sure you keep your boarding pass and bag tag receipt.
Avianca usually provides a reference number to check the status online.

In Baggage Lost Condition:

If your bag isn’t located within the specific period or days, Avianca may officially declare it lost.
You can request the compensation, which is calculated based on the weight of the bag and any documented valuables (keep receipts if possible).

If the Bag Arrives Damaged:

Report it at the airport immediately or within 7 days of receiving the damaged bag.
Take photos to show proof of visible damage.
Avianca may offer repair, replacement, or compensation, depending on the case.

Upon having a read through the information aforementioned, if you are wondering about “Who can I contact for assistance? Here’s your answer—

Call Avianca Baggage Customer Service directly at: +1-866- AVIANCA 919-0081 or +1-855-590-7047 (USA)
Visit: https://www.avianca.com
You can also visit your booking section online to file a report or track existing cases.

Note: Quick action results in faster solutions!

Final Verdicts!

Overall, when it comes to any travel service, Avianca never disappoints by providing clarity, convenience, and fairness through its comprehensive “Avianca baggage policy”. Whether you’re flying with one bag or with extra bags, you must adhere to the rules.

If you are still confused about baggage policy or find yourself in need of personalised assistance regarding baggage, simply call the Avianca Airlines baggage department at +1-866- AVIANCA 919-0081 or +1-855-590-7047 for quick and friendly assistance.

FAQs

How much luggage is allowed on Avianca Airlines?

Avianca has specific baggage allowances and guidelines based on the fare class and route you are travelling on. Usually, you can expect to carry one personal item, which could be your small backpack, purse, or laptop bag, and one carry-on bag. While for checked baggage, it may depend on the fare type.

What is the allowed Avianca carry-on size?

Your carry-on must not exceed 22 x 14 x 10 inches (55 x 35 x 25 cm), including wheels and handles, and should weigh up to 10 kg (Economy) or 14 kg (Business).

How much does Avianca charge for an extra checked bag?

The Avianca baggage prices for an extra bag usually range from $30 to $70, depending on the route and fare class. For accurate information about Avianca extra baggage fees, you should call the Avianca Customer Service number at +1-866-AVIANCA 919-0081 or +1-855-590-7047.

Can I bring a laptop and a handbag together on Avianca?

Indeed! You can bring both a laptop and a handbag on Avianca as personal items, provided they meet the size requirements.

How much weight can I carry for free on Avianca for checked baggage?

If you’re flying with Avianca, the weight of checked baggage you can carry for free depends on your ticket type. Generally, for economy class, you can check in 1 bag up to 23 kg (50 lbs) for free, and with business class, you are allowed 2 checked bags, each up to 32 kg (70 lbs), free of charge.

What should I do if my baggage is missing on Avianca?

In case you lost your baggage on an Avianca flight, you should immediately go to the baggage counter at the airport. If you have left the airport or the baggage section is too busy, you can call the Avianca Customer Service at +1-866- AVIANCA 919-0081 or +1-855-590-7047.